A little help
for your studio.
Questions about the app, a photo or your privacy? Get in touch with the Floral Studio team.
Contact Floral Studio
Email us with “Floral Studio” in the subject. For an app issue, tell us what you were doing and include your app version if you have it. Avoid sending passwords, authentication tokens or unnecessary client details.
Get in touchThe app is still being prepared for launch. We have not announced a release date.
My result does not look right
Compare it with the original and check the selected finish. A Ready result confirms technical image checks, not perfect visual preservation. Contact us with the work name and a description of the issue.
Purchases and refunds
Purchases are not yet enabled. Once offered, subscriptions are managed through your Apple Account. Apple handles App Store refund requests. Deleting the app does not cancel a subscription.
Access on another device
Some references, branding and favourites live only on the device. Reliable linked-account recovery is still being prepared. Keep separate copies of important exports and contact us before changing devices.
Privacy and deleting content
Individual photo controls remove eligible content from your library. Account-wide deletion currently goes through support. Read the Privacy Policy for shared references, backups and provider records.
For privacy, access or deletion requests, use the same address with “Floral Studio privacy” in the subject. Guest accounts may not have a sign-in email, so contact us before uninstalling if you need help identifying your account. Privacy policy.